Ticket-Help

Frequently Asked Questions:

I need to reschedule my tickets to another event:

You can easily reschedule your ticket using the link in your ticket email:

I need to refund my tickets:

We will gladly refund your tickets to a discount code you can use to purchase tickets to any future Bonsai Bar workshop. Please fill out this form to receive your discount code:

Need help with something else?

Tree care guides

Need

Tree Care

Tree-iage Session

Not able to find answers in our Care Guides?
Need someone to take a look at your tree?
Need a tree replacement?

Schedule a 15-min Tree-iage appointment with one of our teachers.

Book Now

Ticketing Issues

Have a problem related to purchasing a ticket or want to transfer your tickets to a different date and/or venue?

Let us help you out!

Ticket Help